Full-time | Remote (Miami, FL USA Preferred)

Company Description

Bucketlist Xperiences is a private, membership-based club creating once-in-a-lifetime, luxury travel experiences. We specialize in exclusive, “money-can’t-buy” adventures, combining private aviation and unique encounters with high-level personalities, world-class events, and cultural immersions. Our team is passionate about delivering seamless, personalized luxury experiences for our members.

Job Description

We are looking for an experienced Operations Manager to oversee and optimize internal operations at Bucketlist Xperiences. This role is essential in ensuring smooth day-to-day company operations, from process improvement and workflow optimization to resource allocation and vendor management. The Operations Manager will work closely with cross-functional teams to streamline processes, enhance efficiency, and ensure our internal systems are running at peak performance.

Responsibilities

• Manage and improve internal operations workflows, ensuring efficient processes across departments.
• Implement and maintain company-wide Standard Operating Procedures (SOPs) to enhance efficiency and scalability.
• Coordinate with various teams (e.g., travel designers, finance, and customer support) to ensure seamless communication and operational alignment.
• Oversee vendor management, including negotiating contracts and managing relationships to ensure optimal performance.
• Monitor and manage internal KPIs to assess operational efficiency and identify areas for improvement.
• Develop and execute strategies for resource allocation, ensuring the right tools and personnel are in place to meet business needs.
• Lead process automation initiatives, identifying opportunities to leverage technology to improve operations.
• Ensure compliance with internal policies, industry regulations, and safety protocols.
• Support budgeting and cost management efforts, working with finance to optimize operational expenditures.
• Identify and mitigate risks related to internal operations, implementing solutions to address potential inefficiencies.

Key Requirements

• Bachelor’s degree in business administration, operations management, or a related field.
• 1+ years of experience in operations management, ideally within a luxury service, hospitality, or travel industry.
• Proven track record of optimizing internal processes, managing vendors, and improving operational efficiency.